news and views
3 January 2020
Many Happy Returns Webinar with Retail Gazette
2019 marked 25 years since the first secure online transaction was completed and ecommerce was born. Online shopping has evolved, with exponential year-on-year sales growth and analysts predicting more than half of retail purchases will be made online in the next decade.
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18 December 2019
ASCG’s strong retail knowledge helps L.K. Bennett move forward
Earlier this year, a group planning to rescue luxury affordable fashion brand L.K. Bennett from administration, turned to ASCG for a more effective and efficient inventory management solution.
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5 December 2019
Disability Confident Employer: ASCG works with Shaw Trust
ASCG has been working closely with Department for Work and Pensions (DWP) and the charity, Shaw Trust to give people with disabilities a chance to have a bright career with ASCG.
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25 November 2019
The Drapers Awards 2019: We Won!
We’re thrilled to announce that, in partnership with ASOS, we have been recognised with an award for ‘Best Innovation in Fashion Retail’ at the Drapers Awards 2019. The awards ceremony, which took place on 21st November in London, is dedicated to highlighting and celebrating the best in fashion retailing.
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21 November 2019
Report: The Social Media Commerce Survey
Social media commerce is one of the biggest trends affecting ecommerce and is fast evolving. Platforms are changing from simply advertising products to offering a direct buying experience. This is supercharged window shopping – consumers can act quickly and easily on impulse. While this will see more purchases returned, it’s something retailers need to embrace.
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13 November 2019
Sale or return?
In an age when consumer habits are constantly evolving, the need to adapt and flex for the voracious shopper has never been more vital. Retail experts could give chapter and verse on frictionless shopping, unrivalled customer experience and how to achieve a seamless checkout process, but there’s one piece of the puzzle to increased profits and higher margins that always seems to be neglected – returns.
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