news and views
21 November 2019
Report: The Social Media Commerce Survey
Social media commerce is one of the biggest trends affecting ecommerce and is fast evolving. Platforms are changing from simply advertising products to offering a direct buying experience. This is supercharged window shopping – consumers can act quickly and easily on impulse. While this will see more purchases returned, it’s something retailers need to embrace.
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13 November 2019
Sale or return?
In an age when consumer habits are constantly evolving, the need to adapt and flex for the voracious shopper has never been more vital. Retail experts could give chapter and verse on frictionless shopping, unrivalled customer experience and how to achieve a seamless checkout process, but there’s one piece of the puzzle to increased profits and higher margins that always seems to be neglected – returns.
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5 November 2019
The Fashion Economy Roundup
Earlier this year, we were excited to partner with Raconteur on ‘The Fashion Economy’, a monthly supplement featured in The Times newspaper. Topics the report addressed included manufacturing, sustainability and the use of technology in the fashion industry. For anyone who missed out, here’s a quick roundup.
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26 September 2019
We've been shortlisted for a Drapers Award
We’re thrilled to finally announce that, in partnership with ASOS, ASCG has been shortlisted for the ‘Best Innovation in Fashion Retail’ category at the Drapers Awards.
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10 September 2019
CEO Mike Danby on UK business and brexit
CEO, Mike Danby MBE, recently appeared in the largest financial newspaper in the world, The Nikkei. Read the original article below to see Mike's advice to UK businesses facing Brexit.
READ MORE 23 August 2019
Ben Balfour: Why returns need to be customer-first and cost-second
Earlier this month, commercial director Ben Balfour spoke about the hottest topic in retail, returns, in his article for My Logistics Magazine. In the piece, Ben provides insights into how much returns are costing the retail industry and how to build a returns strategy that'll give you a competitive advantage.
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