our values

We have an ethical approach to doing business – we believe in doing things in a fair, honest and transparent way.

We’ve identified six core values that define our corporate culture and we encourage all of our people to use them to guide the way they work, how they treat other people and how they make what can sometimes be difficult decisions.

Customer first

We believe in listening to our customers to understand their requirements and we put their needs before our own. We act with integrity to build trust and loyalty.


We remain agile and willing to adapt so that we can be responsive to changing customer requirements and market conditions.


We work in a responsible way, respecting our customers, our colleagues, the community and the environment. We respect laws, rules and regulations, and safety is something that we take very seriously.


We strive to create an environment where everyone feels part of the same team; everyone’s contribution is valued, and we work in partnership with customers to develop solutions that add value.


We empower our people to be creative; we welcome fresh thinking and encourage bold ideas and new solutions we embrace new technology and we are committed to continuous improvement.


We invest in our people, processes and technology to ensure that quality is embedded in everything we do; we strive to be the best and we never accept mediocrity.

environmental sustainability

We are committed to minimising our impact on the environment and we are continually looking at new opportunities to achieve our ambition to be a carbon-neutral business by 2020


accreditations & awards

We hold many internationally-recognised accreditations and we are very proud to have won numerous accolades for growth and innovation

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