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Returns Management

Vector Bounce - An intelligent returns solution
In today’s competitive market where speed to market and sustainability are key, returning pristine goods to market in the shortest time possible is paramount to success.

Our standalone intelligent returns software solution “Vector Bounce” uses smart algorithms to reduce time spent on decision making, eliminate unnecessary touch points, and improve overall efficiency whilst driving unnecessary costs from the entire operation.

At Advanced Supply Chain Group our comprehensive reverse logistics service, and our ReStore process for refurbishment, enable our customers to recover the maximum commercial value from returns.
We offer a full returns solution for individual consumer returns, and bulk or end-of-season recall, all tracked through our returns and salvage module. Our bespoke solution enables our operators to receipt, grade, re-pack, and refurbish products and manage the flow back to prime stock and ensure that the product is fit for re-sale on alternate marketplaces.

Our approach has added value to returns and salvage, a process previously viewed by retailers as high cost and little return. With a data-rich system, that provides business intelligence and data analysis, our customers can make informed commercial decisions and maximise the residual value from their returns. We use smart algorithms to manage the actions required, with work only carried out if it is cost-effective for the chosen route to market. This ensures the best value recovery at the lowest cost, every time.

Read our report as to how streamlining returns can drive speedy customer refunds to encourage re-spending and brand loyalty here.

To find out more contact our Omnichannel Solutions team at +44 (0)1274 470500 or click here to submit an inquiry.

Business Benefits

  • Protects Brand Reputation

  • Maximises Value of Returned Items

  • Algorithm Based Decision Making

  • Control Tower Visibility

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