news and views - Events
18 November 2019
Report: The Social Media Commerce Survey
Social media commerce is one of the biggest trends affecting ecommerce and is fast evolving. Platforms are changing from simply advertising products to offering a direct buying experience. This is supercharged window shopping – consumers can act quickly and easily on impulse. While this will see more purchases returned, it’s something retailers need to embrace.
READ MORE
13 November 2019
Sale or return?
In an age when consumer habits are constantly evolving, the need to adapt and flex for the voracious shopper has never been more vital. Retail experts could give chapter and verse on frictionless shopping, unrivalled customer experience and how to achieve a seamless checkout process, but there’s one piece of the puzzle to increased profits and higher margins that always seems to be neglected – returns.
READ MORE
10 September 2019
CEO Mike Danby on UK business and brexit
CEO, Mike Danby MBE, recently appeared in the largest financial newspaper in the world, The Nikkei. Read the original article below to see Mike's advice to UK businesses facing Brexit.
READ MORE