Delivery trends for 2019

Last week, we were back at on the road for one of the highlights of the delivery industry’s calendar – the Delivery Conference.

Joined by the great and good of the industry, Commercial Director, Ben Balfour, and Business and Client Development Director, Caroline Ellis, headed to the conference to meet with partners, clients and contacts to discuss the biggest challenges and innovations shaping the sector.

The industry is always moving at a fast pace, perhaps no more so than it is right now, so here we’ve summarised some of the key takeaways from this year’s conference:

  • Black Friday is still big news. As Black Friday continues to dominate retailers’ agendas, 2019 will be more challenging than ever with the gap between the day and Christmas closer together. With the added pressure on supply chains, it has never been more important to ensure yours is prepared and stress tested in plenty of time. If you’re not already thinking about yours, there’s no time like the present – why not start by reading our blog on how to prepare your supply chain here.
  • A good returns strategy can play to a retailer’s advantage. Returns still remains high on the list of the industry’s greatest challenges and opportunities, as shoppers demand convenience at every touchpoint. Doing this successfully means being faster, better and cheaper than the competition and this extends into returns too. But doing this in a sustainable way can present challenges for retailers of every size. Retailers and ecommerce platforms leading the sector have recognised the need to innovate and adopt new technologies to power their returns. The key remains around ensuring visibility of stock and managing routes back to market. Click here to discover more about our reverse logistics service.
  • Traditional models are having to evolve. Catalogue brands are faced with the challenge of bringing their business into – and ensuring it continues to thrive within – a digital world. Retailers in this sphere must develop innovative ideas and utilise omnichannel platforms to stay relevant within today’s market. Click here to read more about our omnichannel solutions.

Delivery is just one part of often complex supply chains. In order to be at the forefront, it’s crucial that this part of the chain is connected and collaborating with its partners efficiently and effectively. The current landscape demands it.

The good news is that against this backdrop, ASCG has the expertise and technology to advise and support retailers through these challenges. Our bespoke technology can streamline processes, speed up operations and maximise profits.

Managed effectively, your supply chain is your competitive advantage.

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